Avaya 9408 Digital Phone Manual

The Avaya 9408 Digital Phone is a feature-rich business telephone designed for use with Avaya communication systems. It offers a clear display, programmable buttons, speakerphone, headset support, and integration with corporate telephony features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using Phone Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: LCD display with backlight, programmable feature buttons, speakerphone, headset jack, volume controls, message waiting indicator.

Feature	Description
Display	2-line by 24-character backlit LCD
Programmable Buttons	24 buttons for features, line appearances, or speed dial
Speakerphone	Full-duplex for hands-free conversations
Headset Jack	Standard 2.5mm or RJ9 for headset connection
Volume Controls	Separate controls for ringer, speaker, and handset
Message Waiting Indicator	LED for visual message notification
MUTE	Mutes microphone during call
HOLD	Places active call on hold
CONFERENCE	Sets up multi-party conference calls
TRANSFER	Transfers calls to another extension

Installation

Unpack and inspect contents. Place on stable desk surface.

Connect to network: Plug the line cord into the wall jack and the phone's LINE port.
Connect handset: Attach coiled handset cord to phone and handset.
Connect power: Use provided power adapter if required by system.
Power on: Phone will initialize and display system information.

WARNING! Use only approved power adapters. Ensure connections are secure.

First-Time Setup

Phone will auto-configure when connected to supported Avaya system.

Check extension assignment: Contact system administrator for your extension number.
Set display contrast: Use navigation keys in settings menu.
Program feature buttons: Assign functions via system administration or phone menu.
Set ringer volume: Use volume controls during idle state.

CAUTION! Do not attempt to reprogram system parameters without administrator access.

Specifications

Display: 2 x 24 character backlit LCD.
Network Interface: Digital (DS) port for Avaya systems.
Audio: Wideband audio support for clear voice quality.
Terminals: LINE port, handset jack, headset jack, optional power.
Programmable Buttons: 24 with dual-color LEDs.
Supported Features: Call forward, transfer, conference, hold, mute.
Power Source: System powered or 48V DC adapter.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access features via button presses or menu navigation. Front Panel: MUTE, HOLD, SPEAKER, NAVIGATION keys, volume controls.

Programmable Buttons: Can be set for line appearances, speed dial, or features like call forward, transfer.

Display Settings: Contrast adjustment via menu. Audio Settings: Ringer type/volume, speaker volume, handset volume. Feature Configuration: Button programming via system administration. System: Date/time display, language selection.

Connecting Devices

Network: LINE port to wall jack. Handset: Standard RJ9 connector. Headset: 2.5mm or RJ9 jack.

Turn off power before connecting devices.
Match cables to correct ports.
For headset use: May need to enable headset mode via feature code or button.

Tip: Use only Avaya-approved headsets for optimal performance.

Using Phone Features

Supports standard telephony features and Avaya-specific functions.

Make call: Lift handset or press SPEAKER, dial number.
Answer call: Lift handset, press SPEAKER, or press flashing line button.
Hold: Press HOLD button during call.
Transfer: Press TRANSFER, dial destination, press TRANSFER again.
Conference: Press CONFERENCE during call, dial next party, press CONFERENCE to join.
Call forward: Program via feature code or administrator.
Speed dial: Store numbers on programmable buttons.
Message waiting: LED indicates voicemail; dial voicemail access number.

WARNING! Do not use liquid cleaners on phone surfaces.

Accessibility Features

Volume boost: Adjustable handset and speaker volume. Visual alerts: Message waiting LED. Large buttons: Easy-to-press keys. Headset compatible: For hands-free operation.

Care & Cleaning

Unplug from power before cleaning. Use dry, soft cloth only; no liquids or aerosols.

CAUTION! Do not spray cleaners directly on phone; keep away from moisture.

Regulatory Information

FCC Part 68: Registered telephone equipment. Complies with applicable standards for digital devices. Copyright © Avaya Inc. All rights reserved. For support, contact your system administrator or visit www.avaya.com/support.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display	Power/connection	Check power adapter; ensure line cord is secure.
No dial tone	Line connection	Verify wall jack is active; check LINE port connection.
Can't make calls	System programming	Contact system administrator to verify extension setup.
Buttons not working	Programming	Buttons may need to be programmed; check with administrator.
Poor audio quality	Connections/environment	Check handset cord; ensure phone is away from electrical interference.

Reset: May require system-level reset by administrator.

Service: Contact system administrator or Avaya support at www.avaya.com.