Avaya Anatel 9608G Phone Manual

The Avaya Anatel 9608G is a business-grade IP desk phone featuring a high-resolution grayscale display, support for multiple lines, integrated Gigabit Ethernet, Power over Ethernet (PoE) capability, and compatibility with Avaya IP Office and Aura Communication Manager platforms. It offers HD voice quality, programmable keys, headset support, and a robust set of telephony features for professional office environments. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Grayscale display, Handset, Keypad, Programmable feature keys, Headset jack, Ethernet ports.

Installation

Unpack and inspect contents. Place on stable desk surface.

1. Connect to Network: Use Ethernet cable from switch/router to LAN port on phone.
2. Connect Computer (Optional): Use second Ethernet cable from PC port on phone to computer.
3. Connect Handset: Plug coiled handset cord into handset jack.
4. Power the Phone: Use PoE from switch or connect optional power adapter to DC jack.

WARNING! Use only approved power adapter. Ensure network cables are securely connected.

First-Time Setup

Phone will attempt to boot and obtain network configuration automatically.

1. Check Network Registration: Observe display for IP address or extension number.
2. Configure Extension: Usually pre-provisioned by system administrator via PBX.
3. Set User Preferences: Use Options menu to set time, date, ring tones, and display contrast.
4. Program Feature Keys: Administrator can assign keys for speed dial, call pickup, etc.

CAUTION! Do not attempt to reconfigure network settings without administrator knowledge.

Specifications

• Display: High-resolution grayscale, adjustable contrast.
• Audio: HD Voice (G.722), G.711, wideband handset and speaker.
• Network: Dual 10/100/1000 Mbps Ethernet ports with PoE (802.3af).
• Protocols: SIP, H.323 (depending on firmware and system).
• Programmable Keys: Up to 24 configurable buttons.
• Supported Features: Call hold, transfer, conference, forward, voicemail.
• Power Source: 802.3af PoE or 48V DC power adapter.
• Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menus via the "Options" soft key or navigation keys. Front Panel: Handset, Display, Soft keys, Navigation cluster, Volume keys, Mute, Headset.

Key Functions: Dial pad, Hold, Transfer, Conference, Drop, Message, Options, Navigation, Volume Up/Down.

Display Settings: Contrast, backlight timeout, date/time format. Audio Settings: Ring tone selection, volume levels for ringer, handset, speaker. Network Settings: Typically managed by administrator. Feature Settings: Speed dial assignment, call forwarding rules.

Connecting Devices

Network: LAN port to switch. Computer: PC port to computer NIC. Headset: Plug into headset jack.

1. Ensure phone and connected devices are powered off before making connections.
2. Use standard CAT5e or higher Ethernet cables.
3. For headset use, ensure compatibility with the phone's headset jack (2.5mm or RJ9).

Tip: The PC port provides a network pass-through, eliminating the need for a separate cable run to the desktop.

Using Phone Features

Supports standard PBX telephony features.

1. Make a Call: Lift handset or press Speaker/Headset key, dial number.
2. Answer a Call: Lift handset, press Speaker key, or press the flashing line key.
3. Hold: Press Hold key. Retrieve by pressing the held line's key.
4. Transfer: During a call, press Transfer, dial target number, announce call, press Transfer again to complete.
5. Conference: During first call, press Conference, dial second party, press Conference again to join all.
6. Call Forward: Press "Fwd" soft key or program via Options menu.
7. Voicemail: Press Message key or dial voicemail access number.
8. Adjust Volume: Use Volume keys during a call or while idle (for ringer).

WARNING! Do not use excessive force on keys or handset cord. Keep liquids away from the device.

Accessibility Features

Visual Alert: Flashing LED for incoming calls. Audio Alert: Adjustable ring tone and volume. Physical Keys: Tactile keypad for dialing. Display Contrast: Adjustable for improved readability.

Care & Cleaning

Disconnect power before cleaning. Use a soft, slightly damp cloth. Do not use abrasive cleaners, solvents, or aerosols.

CAUTION! Never spray cleaning fluid directly onto the phone. Avoid getting moisture into openings.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE Marked: Conforms to European safety and EMC directives. Copyright © Avaya Inc. All rights reserved. For technical support, contact your system administrator or visit support.avaya.com.

Troubleshooting

Reset: Options > Admin Settings > Reset (may require administrator password).

Service: Contact your system administrator or Avaya support.