Avaya IP Phone J139 Manual

The Avaya J139 is a business-grade IP desk phone designed for reliable voice communication over an IP network. It features a high-quality handset, a clear display, programmable line/feature keys, support for Power over Ethernet (PoE), and integration with Avaya communication platforms. Below are key sections covering safety, features, installation, configuration, operation, and troubleshooting.

Features at a Glance

Key components: Handset, Display, Programmable keys, Message Waiting Indicator, Volume controls, Headset jack, Ethernet ports.

Installation

Unpack and inspect contents. Place on stable, flat surface.

1. Connect to Network: Plug Ethernet cable from switch into LAN port on phone.
2. Connect PC (optional): Use second Ethernet cable from PC port to computer.
3. Power the Phone: Use PoE from switch or connect optional power adapter to DC port.
4. Connect Handset: Plug coiled cord into handset jack.
5. Connect Headset (optional): Plug into 3.5mm headset jack.

WARNING! Use only approved power adapter. Ensure cables are securely connected.

First-Time Setup

Phone will boot and attempt to obtain network configuration via DHCP.

1. Check Registration: Observe display for extension number or "Registered" status.
2. Set Language: Press the Settings button, navigate to User Preferences > Language.
3. Set Date/Time: Usually configured automatically via network; verify in Settings.
4. Program Keys: Use the web interface or phone menu to assign functions to programmable keys.
5. Test Call: Lift handset and dial another extension or external number.

CAUTION! Configuration changes may require administrator access.

Specifications

• Phone Type: IP Desk Phone.
• Protocols: SIP, H.323 (model/platform dependent).
• Audio: Wideband audio support (G.722), Acoustic Echo Cancellation.
• Network: 10/100 Mbps Ethernet, IEEE 802.3af PoE.
• Display: Backlit graphical display (size and color vary by model).
• Programmable Keys: Multiple soft keys and/or dedicated feature keys.
• Power Source: PoE (802.3af) or 48V DC power adapter.
• Operating Environment: Standard office conditions.
• Compatibility: Avaya Aura, IP Office, and other SIP-based platforms.

Controls and Settings

Access menus via the NAVIGATION button or dedicated Settings key.

Front Panel: Handset, Display, Soft keys, NAVIGATION/OK, MUTE, Volume rocker, Headset key, Speakerphone key.

Settings Menu: User Preferences (Language, Ring Tones, Contrast), Call Settings (Forwarding, Call Waiting), Network Configuration (view IP, DHCP).

Programmable Keys: Configure via phone menu or web interface for Speed Dial, Line Appearance, Call Park, Busy Lamp Field (BLF).

Connecting to Network

Primary connection is via Ethernet. Supports daisy-chaining a PC.

1. Ensure network switch is powered and configured for VoIP VLAN if used.
2. Connect Ethernet cable from switch to phone's LAN port.
3. For PC pass-through, connect cable from phone's PC port to computer's Ethernet port.
4. Power on. The phone should obtain an IP address via DHCP.

Tip: Use quality CAT5e or higher cables. Verify link LEDs on phone and switch.

Basic Call Handling

Making, answering, and managing calls.

1. Make a Call: Lift handset OR press Speakerphone key, then dial number. Press Dial soft key or wait.
2. Answer a Call: Lift handset, press Speakerphone key, or press Answer soft key.
3. End a Call: Hang up handset or press End Call soft key.
4. Mute: Press MUTE button during a call to mute microphone (LED illuminates).
5. Hold: Press Hold soft key to place call on hold; press Resume to retrieve.
6. Volume Adjustment: Use Volume rocker during a call for handset/speaker volume, or when idle for ringer volume.
7. Redial: Press Redial soft key or dial code (e.g., #) to call last dialed number.

WARNING! Do not use excessive force on keys or handset cradle.

Advanced Features

Call Forwarding: Configure via phone menu or dial codes (e.g., *72). Conference: Use Confrnc soft key to add parties. Transfer: Use Transfer soft key. Voicemail: Press Messages key or dial voicemail access number. Headset Mode: Press Headset key to toggle headset on/off.

Care & Cleaning

Disconnect power before cleaning. Use a soft, slightly damp cloth. Do not use abrasive cleaners, solvents, or sprays directly on the phone.

CAUTION! Avoid getting moisture into openings (handset ports, keypad).

Regulatory Information

FCC Part 15: Class B digital device. Complies with applicable CE directives. This product may be covered by one or more Avaya patents. For software license and warranty information, refer to the documentation provided with your system. For support, contact your system administrator or visit support.avaya.com.

Troubleshooting

Reset: For factory reset, consult administrator. May involve holding a key sequence during boot.

Service: Contact your system administrator or Avaya support.