Avaya Model 2410 Phone Manual

The Avaya Model 2410 is a digital deskphone designed for use with Avaya communication systems, featuring a 2-line by 24-character backlit display, 24 programmable buttons, speakerphone, headset jack, and support for multiple call appearances. It provides reliable voice communication with features like call hold, transfer, conference, and redial. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Digital telephone set, Handset, Line cords, Power adapter, Mounting bracket, User documentation.

Installation

Unpack and inspect contents. Choose location near power outlet and network jack.

1. Connect to network: Plug line cord into wall jack and phone LINE port.
2. Connect power: Plug power adapter into phone and AC outlet.
3. Attach handset: Connect coiled cord to handset and phone.
4. Mount on wall (optional): Use mounting bracket if desired.

WARNING! Use only approved power adapter. Ensure cables are not pinched or damaged.

First-Time Setup

Power on phone; wait for initialization.

1. Check display: Should show extension number and date/time.
2. Set language: Press MENU, navigate to LANGUAGE, select ENGLISH.
3. Adjust volume: Use volume keys for ringer, speaker, handset.
4. Program buttons: Assign features or speed dial numbers via ADMIN menu.

CAUTION! Do not place phone in direct sunlight or near heat sources.

Specifications

• Type: Digital Deskphone.
• Display: 2 x 24 backlit LCD.
• Buttons: 24 programmable, 6 fixed (Hold, Transfer, etc.).
• Audio: Speakerphone, handset, headset support.
• Ports: LINE, HANDSET, HEADSET, POWER.
• Power: 48V DC from power adapter or system.
• Compatibility: Avaya IP Office, Aura, other Avaya systems.
• Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via MENU button. Navigation: Arrow keys and SELECT.

Fixed Buttons: HOLD, TRANSFER, CONFERENCE, MUTE, VOLUME UP/DOWN, MENU.

Display Settings: Contrast, backlight timeout, date/time format. Audio Settings: Ringer type/volume, speaker volume, headset volume. System Settings: Button programming, language, reset options. Call Features: Call forward, do not disturb, call logging.

Connecting to Network

LINE port for connection to Avaya system. Optional PC pass-through via data module.

1. Ensure phone and system are powered off before connecting.
2. Connect LINE cord to wall jack and phone LINE port.
3. For PC connection, use data module between phone and PC.
4. Power on system, then phone.

Tip: Verify system compatibility before installation.

Making and Receiving Calls

Supports internal and external calls.

1. Make call: Lift handset or press SPEAKER, dial number.
2. Answer call: Lift handset, press SPEAKER, or press flashing line button.
3. End call: Hang up handset or press SPEAKER again.
4. Hold: Press HOLD button; resume by pressing same line button.
5. Transfer: Press TRANSFER, dial target, announce, press TRANSFER again.
6. Conference: Press CONFERENCE, dial participant, press CONFERENCE to join.
7. Redial: Press REDIAL or last number dialed softkey.
8. Mute: Press MUTE during call to mute microphone.

WARNING! Do not use phone during electrical storms.

Advanced Features

Call Forwarding: Forward calls to another number via menu. Do Not Disturb: Silence ringer for incoming calls. Speed Dial: Program numbers to buttons for one-touch dialing. Call Logging: View missed, received, dialed calls.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth; avoid liquids and abrasive cleaners.

CAUTION! Do not spray cleaners directly on phone; keep away from moisture.

Regulatory Information

FCC Part 68: Registered for connection to telephone network. UL/CSA listed. Copyright © Avaya Inc. All rights reserved. For support, visit www.avaya.com/support or contact your system administrator.

Troubleshooting

Reset: Menu > Admin > Reset to default if needed.

Service: Contact system administrator or Avaya support.