avaya phone j159 manual

The Avaya J159 is a business-grade IP deskphone featuring a high-resolution color display, support for multiple lines, advanced call handling features, integrated Gigabit Ethernet, Power over Ethernet (PoE), and compatibility with Avaya IP Office and Aura communication platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Making and Receiving Calls 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Color LCD display, Handset, Keypad, Ethernet ports, Headset jack, Volume controls, Programmable feature keys.

Feature	Description
Display	High-resolution color LCD with adjustable contrast
Line/Feature Keys	Programmable buttons for lines, speed dial, and features
Handset	Full-duplex speakerphone with noise reduction
Ethernet Ports	Two 10/100/1000 Mbps ports with PoE support
Headset Jack	3.5mm jack for wired headset connection
Volume Controls	Separate controls for handset, speaker, ringer
MUTE	Mutes microphone during calls
HOLD	Places active call on hold
CONFERENCE	Sets up multi-party conference calls
TRANSFER	Transfers calls to another extension

Installation

Unpack and inspect contents. Place on stable desk surface.

Connect to network: Use Ethernet cable from switch/router to LAN port on phone.
Connect computer (optional): Use second Ethernet cable from PC port to computer.
Connect handset: Plug coiled handset cord into handset jack.
Connect power: Use PoE from switch or external power adapter.

WARNING! Use only approved power sources. Ensure cables are securely connected.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone should obtain IP address automatically via DHCP.
Server registration: Enter server IP address if not auto-discovered.
Extension setup: Enter extension number and credentials as provided by administrator.
Feature configuration: Program feature keys via web interface or phone menu.

CAUTION! Handle phone carefully; avoid placing heavy objects on display.

Specifications

Display: 3.5-inch color LCD, 320x240 resolution.
Network: 10/100/1000 Mbps Ethernet, IEEE 802.3af PoE.
Audio: HD Voice wideband audio, acoustic echo cancellation.
Protocols: SIP, H.323 (depending on configuration).
Memory: 1000-entry phonebook, call logs.
Supported features: Call forward, transfer, conference, hold, mute, do not disturb.
Power Source: PoE (802.3af) or 48V DC power adapter.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via MENU button. Navigation: 4-way navigation cluster with OK button.

Keypad: 0-9, *, #, HOLD, TRANSFER, CONFERENCE, MUTE, VOLUME, HEADSET, SPEAKER.

Display settings: Contrast, brightness, backlight timeout. Audio settings: Ringer volume/type, handset volume, speaker volume, headset gain. Network settings: IP configuration, VLAN, QoS. Feature settings: Call forward, do not disturb, speed dials. Admin settings: Password protection, firmware upgrade.

Connecting Devices

Network: LAN port to switch. Computer: PC port to computer NIC. Headset: 3.5mm jack.

Turn off phone before connecting additional devices.
Match cables to ports (Ethernet to LAN/PC ports).
Verify connection status via display icons.

Tip: Use Cat5e or better Ethernet cables for Gigabit performance.

Making and Receiving Calls

Supports basic and advanced call handling features.

Make call: Lift handset or press SPEAKER, dial number, press DIAL or wait.
Answer call: Lift handset, press SPEAKER, or press corresponding line key.
End call: Replace handset or press END CALL.
Hold: Press HOLD button; resume by pressing same line key.
Transfer: Press TRANSFER, dial target, press TRANSFER again to complete.
Conference: Press CONFERENCE, dial first party, press CONFERENCE again, dial second party.
Call forward: Activate via menu or feature code.
Redial: Press REDIAL or access from call log.

WARNING! Do not expose phone to liquids; keep away from heat sources.

Accessibility Features

Visual alerts: Flashing LED for incoming calls. Audio adjustments: Separate volume controls for ringer, handset, speaker. TTY compatibility: When connected to compatible systems.

Care & Cleaning

Unplug power before cleaning. Use slightly damp cloth for exterior; dry immediately.

CAUTION! Do not use abrasive cleaners or solvents; avoid spraying directly on phone.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE marked for European compliance. Copyright © Avaya Inc. All rights reserved. For support, visit www.avaya.com/support or contact your authorized Avaya dealer.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display/power	Power/PoE issue	Check PoE switch or power adapter; verify cable connections.
No network connection	Cable/config issue	Check Ethernet cable; verify DHCP is enabled; restart phone.
No dial tone	Registration issue	Verify server IP and extension credentials; check network connectivity.
Poor audio quality	Network/device issue	Check network QoS settings; verify handset/headset connection.
Feature keys not working	Configuration issue	Reprogram keys via web interface; restart phone.

Reset: Menu > Settings > System > Reset to factory defaults if needed.

Service: Contact Avaya support or authorized service provider.