Avaya Phone J179 Manual

The Avaya J179 is a high-performance IP deskphone designed for business communications, featuring a large color display, support for up to 12 programmable line/feature keys, integrated Gigabit Ethernet, PoE support, HD Voice, and compatibility with Avaya IP Office and Aura platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Large color LCD display, 12 programmable line/feature keys, integrated Gigabit Ethernet switch, headset port, handset, and power adapter.

Installation

Unpack and inspect contents. Place phone on stable surface.

1. Connect network: Use Ethernet cable to connect LAN port to network switch.
2. Connect PC: Use PC Ethernet port to connect computer for pass-through.
3. Connect handset: Plug handset cord into dedicated jack.
4. Connect headset: Optional 3.5mm headset to headset jack.
5. Apply power: Use PoE from switch or connect external power adapter.

WARNING! Use only approved power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

1. Network configuration: Phone will attempt DHCP; static IP can be configured via web interface.
2. Server configuration: Enter IP address of Avaya communication manager or IP Office.
3. Extension registration: Enter extension number and password as provided by administrator.
4. User preferences: Set language, time zone, ring tones, and display contrast.
5. Test call: Place test call to verify audio and network connectivity.

CAUTION! Configuration changes may require administrator access.

Specifications

• Display: 4.3-inch TFT color, 480 x 272 pixels.
• Network Interfaces: 2 x 10/100/1000BASE-T Ethernet with PoE 802.3af.
• Audio Codecs: G.711, G.729, G.722 (HD Voice), G.726.
• Programmable Keys: 12 physical keys with dual-color LEDs.
• Expansion: Supports up to two J169/J179 expansion modules.
• Power Consumption: 4.5W typical, 6.5W maximum with accessories.
• Operating Temperature: 32°F to 104°F (0°C to 40°C).
• Protocol Support: SIP, H.323, LLDP-MED, 802.1X.
• Dimensions: 9.1 x 9.1 x 6.3 inches (231 x 231 x 160 mm).
• Weight: 2.2 lbs (1.0 kg).

Controls and Settings

Access settings via phone menu or web interface. Front Panel: LCD display, navigation cluster, programmable keys, volume controls.

Basic Controls: Handset lift for answer/end call, Speaker button, Mute button, Hold button, Volume up/down, Headset button.

Display Settings: Brightness, contrast, backlight timeout, screen saver. Audio Settings: Ring tone selection, volume levels for ringer, speaker, handset. Network Settings: IP configuration, VLAN, QoS. Feature Settings: Call forwarding, do not disturb, speed dials. Admin Settings: Firmware upgrade, configuration backup/restore, system reset.

Connecting Devices

Network: LAN port to switch, PC port to computer. Peripheral: Headset to 3.5mm jack, expansion module to EXP port.

1. Ensure phone is powered off before connecting devices.
2. Use Cat5e or better Ethernet cables for network connections.
3. For PoE, verify switch provides 802.3af power.
4. Connect headset for hands-free operation.

Tip: Label cables for easy identification during maintenance.

Advanced Features

Supports advanced business telephony features.

1. Conference calls: Initiate multi-party conference from active call.
2. Call transfer: Blind or attended transfer to another extension.
3. Call recording: Start/stop recording via programmable key (if enabled).
4. Speed dial: Assign frequently called numbers to programmable keys.
5. Busy lamp field: Monitor status of other extensions.
6. XML applications: Display custom web-based applications on screen.
7. Expansion modules: Add additional programmable keys with J169/J179 modules.
8. Headset integration: Compatible with wide range of wired and wireless headsets.

WARNING! Advanced features may require system administrator configuration.

Accessibility Features

Visual alerts: Flashing LED for incoming calls. Audio adjustments: Separate volume controls for ringer, handset, speaker. High-contrast display: Adjustable display settings for improved visibility. Hearing aid compatible: Handset meets HAC requirements.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth. Do not use abrasive cleaners or solvents.

CAUTION! Avoid liquid contact with openings. Never spray cleaner directly on phone.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE marked for European compliance. RCM mark for Australia/New Zealand. ICES-003 for Canada. For support, visit www.avaya.com/support or contact your authorized Avaya partner.

Troubleshooting

Reset: Press and hold # key during boot for factory reset (erases all settings).

Service: Contact Avaya support or authorized service provider. Do not attempt internal repairs.