Avaya Phone Manual 1140E IP Deskphone Manual

The Avaya 1140E IP Deskphone is a business-grade SIP-based VoIP telephone featuring a high-resolution grayscale display, integrated Ethernet switch, support for multiple lines and call appearances, HD Voice, programmable buttons, and Power over Ethernet (PoE) capability. It is designed for use with Avaya IP Office and other SIP-compliant IP PBX systems. Below are key sections for safety, features, installation, configuration, operation, and troubleshooting.

Features at a Glance

Key components: Grayscale LCD display with backlight, Handset with HD Voice, Keypad, Programmable buttons, Message Waiting Indicator, Integrated 10/100 Ethernet switch.

Installation

Unpack and inspect contents. Place on stable desk surface.

1. Connect to Network: Plug Ethernet cable from your network switch/router into the LAN port on the phone.
2. Connect a Computer (Optional): Plug an Ethernet cable from the PC port on the phone to your computer's network port.
3. Apply Power: Use Power over Ethernet (PoE) from your switch, or connect the external power adapter to the DC IN jack.
4. Connect Handset: Plug the handset cord into the dedicated jack.
5. Connect Headset (Optional): Plug a headset into the headset jack.

WARNING! Use only the approved Avaya power adapter. Ensure network cables are securely connected.

First-Time Setup

Power on the phone; it will attempt to boot and register with the IP PBX.

1. Initial Boot: The phone will download configuration from the TFTP server specified via DHCP.
2. Check Registration: Look for your extension number and name on the idle screen. The "Register" icon should be solid.
3. Set Preferences: Press the "Settings" button to adjust time/date, ring tones, display contrast, and language.
4. Program Speed Dials: Use the admin web interface or phone settings to assign numbers to programmable keys.

CAUTION! Do not unplug the phone during firmware upgrade. Ensure proper ventilation.

Specifications

• Display: Grayscale, 132 x 64 pixel LCD with backlight.
• Audio Codecs: G.711 (A-law/μ-law), G.729A/B, G.722 (HD Voice).
• Network Interface: Dual 10/100BASE-T Ethernet ports with integrated switch.
• Power: IEEE 802.3af PoE (Class 2) or 48V DC external adapter.
• Protocol Support: SIP 2.0 (RFC 3261), DHCP, TFTP, HTTP/HTTPS, SNMP.
• Physical Buttons: 24-button keypad, 5 navigation keys, dedicated feature keys.
• Connectors: Handset (RJ9), Headset (RJ9), LAN (RJ45), PC (RJ45), DC IN.
• Operating Environment: 0°C to 40°C, 10% to 95% relative humidity (non-condensing).
• Compliance: FCC Part 15 Class B, CE, R&TTE.

Controls and Settings

Access menus via the "Settings" button or the admin web interface.

Front Panel: NAVIGATION keys (Up/Down/Left/Right/OK), VOLUME keys, MUTE, HEADSET, SPEAKERPHONE, HOLD, TRANSFER, CONFERENCE, REDIAL, SETTINGS.

Programmable Keys: Can be configured as Line/Appearance keys, Speed Dials, or Feature keys (e.g., Voicemail, Call Forward).

Settings Menu (Phone): Ring Tones, Display Contrast, Time & Date, Language, Network Settings (view only).

Web Interface (Advanced): Access via phone's IP address. Configure SIP accounts, server settings, codecs, security, and key programming.

Connecting Devices

Network: LAN port to switch. PC: PC port to computer. Headset: RJ9 jack.

1. Ensure phone is powered off before making connections.
2. Use standard CAT5e or better Ethernet cables.
3. For PoE, verify your network switch provides 802.3af power.
4. Select audio path during a call using HEADSET or SPEAKERPHONE button.

Tip: Use the PC port to daisy-chain your computer, saving a switch port.

Advanced Call Features

Supports standard PBX calling features via SIP.

1. Make a Call: Lift handset or press SPEAKERPHONE/HEADSET, dial number.
2. Answer a Call: Lift handset, press SPEAKERPHONE, or press the flashing line key.
3. Hold: Press HOLD button. Resume by pressing the held line key.
4. Transfer (Blind): Press TRANSFER, dial target number, press TRANSFER again.
5. Conference: During a call, press CONFERENCE, dial second party, press CONFERENCE again to join.
6. Redial: Press REDIAL to call the last dialed number.
7. Call Forward: Configure via web interface or feature access codes (*72, etc.).
8. Voicemail: Press the programmed MSG key or dial your voicemail access number.

WARNING! Do not use liquid or aerosol cleaners on the keypad or display.

Accessibility Features

Adjustable Ring Tones and Volume: Set different tones and levels for line 1/2. Visual Alert: Flashing LED for incoming calls and messages. High-Contrast Display: Adjustable contrast in settings menu.

Care & Cleaning

Disconnect power before cleaning. Use a soft, dry, lint-free cloth. For stubborn marks, slightly dampen the cloth with water only.

CAUTION! Do not use abrasive cleaners, solvents, or spray directly on the phone. Avoid excessive moisture.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential installation. CE Mark: Conforms to European EMC and Low Voltage directives. This product contains lead solder. For end-of-life disposal, follow local electronic waste regulations. For technical support, visit support.avaya.com or contact your authorized Avaya dealer.

Troubleshooting

Reset: To reboot, power cycle the phone. For factory reset, press and hold '7' and '#' while powering on (check admin guide).

Service: Contact your system administrator or authorized Avaya dealer. support.avaya.com