Avaya Phone Manual 1408

The Avaya 1408 Digital Deskphone is a reliable business telephone offering basic call handling features, a clear display, and integration with Avaya communication systems. It supports standard telephony functions, programmable buttons, and headset compatibility. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Call Handling 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: LCD display, Handset, Programmable feature buttons, Volume controls, Headset jack, Message Waiting Indicator.

Feature	Description
LCD Display	2-line display for call information and prompts
Programmable Buttons	For speed dial, line appearances, or feature access
Volume Controls	Adjust handset, speaker, and ringer volume
Headset Jack	For hands-free operation with compatible headset
Message Waiting Indicator	LED lights to indicate new voicemail
Mute Button	Temporarily turns off microphone
Hold Button	Places active call on hold
Conference Button	Allows setting up multi-party calls
Transfer Button	Transfers calls to another extension
Power Connector	For connection to power source or system

Installation

Unpack and inspect contents. Place on stable desk surface.

Connect to system: Use provided cable to connect phone to communication system jack.
Connect handset: Plug coiled handset cord into handset jack.
Connect power: If required, plug power adapter into outlet and phone.
Connect headset: Optional; plug into headset jack.

WARNING! Use only approved power adapters. Ensure cables are not pinched or damaged.

First-Time Setup

Once connected, the phone will initialize. Follow system prompts.

Check extension assignment: Your extension number is typically assigned by system administrator.
Set date and time: Usually synchronized from the system; check display.
Program buttons: Use admin menu or system software to assign functions to programmable buttons.
Adjust volume: Use volume keys to set comfortable levels for ringer, handset, and speaker.

CAUTION! Do not attempt to open the phone casing. Refer servicing to qualified personnel.

Specifications

Model: Avaya 1408 Digital Deskphone.
Display: 2-line, 24-character backlit LCD.
Audio: Full-duplex speakerphone, wideband audio capable.
Connections: Digital line port, handset jack, headset jack, optional power connector.
Buttons: 8 programmable feature buttons, fixed function keys (Hold, Transfer, Conference, Mute, Volume).
Compatibility: Designed for Avaya IP Office and other Avaya communication systems.
Power Source: Powered via system connection or optional external power adapter.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access features via button presses and display menu. Front Panel: Handset, Display, Navigation keys, Fixed function keys, Programmable buttons.

Basic Controls: Lift handset to answer/dial, press Speaker for hands-free, use numeric keypad to dial.

Settings via Display Menu: Use navigation keys to access menu for Ring Tones, Button Programming, Display Contrast, Time/Date format. Volume: Independent controls for Ringer, Handset, Speaker. Mute: Toggles microphone on/off. Hold: Places call on hold with visual indicator.

Connecting Devices

System Connection: Use standard telephone cable to wall jack. Headset: Plug into headset jack for hands-free use.

Ensure phone and system are powered off before connecting cables.
Match connectors correctly (RJ11 for line, RJ9 for handset).
For headset use, may need to enable headset mode via menu or button.

Tip: Use a surge protector for power connection if using external power.

Advanced Call Handling

Supports standard business telephony features.

Make a call: Lift handset or press Speaker, dial number.
Answer a call: Lift handset, press Speaker, or press corresponding line button.
Hold: Press Hold button; press again or line button to retrieve.
Transfer: During a call, press Transfer, dial target number, announce call, press Transfer again to complete.
Conference: During a call, press Conference, dial second party, press Conference again to connect all.
Redial: Press Redial button or access via menu to call last dialed number.
Call Forwarding: Usually set via system or feature code (e.g., *72).
Voicemail: Press Message button or dial voicemail access number.

WARNING! Do not use liquid or aerosol cleaners on the phone.

Accessibility Features

Volume Boost: Can increase receiver volume via settings. Ringer Volume/Type: Adjustable for hearing needs. Large Display: High-contrast display for better visibility. Headset Compatibility: Supports TTY devices with appropriate adapter.

Care & Cleaning

Disconnect from power before cleaning. Use a soft, dry cloth. For stubborn marks, dampen cloth slightly with water only.

CAUTION! Never use abrasive cleaners, solvents, or spray directly on the phone.

Regulatory Information

FCC Part 68: Registered for connection to the telephone network. Complies with relevant safety and EMC standards. Copyright and trademarks owned by Avaya Inc. For technical support, configuration guides, and warranty information, visit support.avaya.com or contact your system administrator.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Loose cable or system issue	Check all cable connections; contact system administrator.
Display is blank	No power	Ensure phone is properly connected to system/power; check for LED indicators.
Cannot hear caller	Volume settings or handset cord	Adjust handset/speaker volume; check handset cord connection.
Buttons not working	Phone may need reset	Unplug and reconnect power; contact administrator if issue persists.
Poor audio quality	Line interference or faulty cable	Try a different handset or cable; ensure connections are secure.

Reset: Unplug power and line cord for 30 seconds, then reconnect.

Service: Contact your system administrator or Avaya support. Do not attempt internal repairs.