Avaya Phone Manual 5410 User Guide

The Avaya 5410 is a digital telephone designed for use with Avaya communication systems, offering essential business telephony features such as multiple line appearances, call handling functions, programmable buttons, speakerphone, and a clear LCD display. This guide covers setup, basic operation, advanced features, configuration, and troubleshooting for the model 5410.

Features at a Glance

Key components: Handset, Base unit with keypad and display, Line/Feature buttons, Speaker, Volume controls, Message Waiting Indicator.

Installation & Setup

Unpack and inspect contents. Place phone on stable surface near power and network connection.

1. Connect to network: Use the provided cable to connect the phone's LAN port to the network jack.
2. Connect handset: Plug coiled handset cord into handset jack.
3. Connect power: Use the power adapter or Power over Ethernet (PoE) if supported.
4. Power on: Phone will boot and register with the communication system.

WARNING! Use only approved power adapters. Ensure cables are not pinched or damaged.

First-Time Configuration

After powering on, follow prompts if any. Basic configuration may be done via system administrator or phone menu.

1. Set language: Press Menu, navigate to Settings > Language, select preferred language.
2. Adjust volume: Use volume keys to set comfortable levels for ringer, handset, and speaker.
3. Set time and date: May be automatically provided by the system.
4. Program buttons: Assign line appearances or features to programmable buttons as needed.

CAUTION! Configuration changes may affect system operation. Consult administrator if unsure.

Specifications

• Model: Avaya 5410 Digital Telephone.
• Display: 2-line, 24-character LCD.
• Networking: 10/100 Mbps Ethernet, supports Power over Ethernet (PoE) 802.3af.
• Audio: Full-duplex speakerphone, wideband audio capable.
• Buttons: 10 programmable feature buttons, fixed function keys.
• Connectors: Handset, headset, LAN, PC port, power.
• Power Source: 48V DC via PoE or external power adapter.
• Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Buttons

Access features via physical buttons and on-screen menus.

Fixed Buttons: Hold, Transfer, Conference, Drop, Speaker, Mute, Volume Up/Down, Headset, Message.

Programmable Buttons: Can be set as line appearances, speed dials, or feature access (e.g., Call Forward, Do Not Disturb).

Menu Navigation: Use the Navigation cluster (Up/Down/Left/Right) and Select button to access settings like Ring Tones, Display Contrast, Button Programming.

Making & Receiving Calls

Basic call handling procedures.

1. Make a call: Lift handset or press Speaker, dial number, or press a programmed line/speed dial button.
2. Answer a call: Lift handset, press Speaker, or press the flashing line button.
3. End a call: Hang up handset or press Speaker or Drop button.
4. Adjust volume: Use Volume keys during a call for handset/speaker volume, or when idle for ringer volume.

Tip: Use the Speaker button for hands-free dialing before lifting the handset.

Advanced Call Features

Common business telephony features accessible via buttons or feature codes.

1. Hold: Press Hold button. Retrieve by pressing the held line's button.
2. Transfer: During a call, press Transfer, dial target number, announce call, press Transfer again to complete.
3. Conference: During a call, press Conference, dial next party, press Conference again to connect all.
4. Call Forward: Program a button for Call Forward All Calls or use feature code (e.g., *72).
5. Do Not Disturb: Activate to send calls directly to voicemail.
6. Redial: Press Redial or last number dialed feature.
7. Message Waiting: Indicator light shows voicemail. Press Message button to call voicemail system.

Note: Feature availability depends on system configuration.

Programmable Buttons

Customize buttons for quick access.

1. Enter programming mode: Press and hold the button you wish to program until display prompts.
2. Assign function: Select from list (Line, Speed Dial, Call Forward, etc.).
3. For Speed Dial: Enter the number and optional label.
4. Save: Follow on-screen prompts to save assignment.

Buttons can be reassigned at any time. Consult system administrator for advanced programming.

Care & Maintenance

Unplug power before cleaning. Use a soft, dry cloth. Do not use liquids or aerosols.

CAUTION! Avoid extreme temperatures and moisture. Do not disassemble the phone.

Regulatory Information

FCC Part 15 and Part 68 compliant. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the condition that this device does not cause harmful interference. For support, visit support.avaya.com or contact your system administrator.

Troubleshooting

Reset: To reset to factory defaults (use with caution): Press and hold # and 7 while powering on, or use admin menu.

Support: support.avaya.com | Contact your system administrator.