Avaya Phone Manual 5410

The Avaya 5410 is a digital telephone designed for use with Avaya communication systems. It features a clear display, programmable buttons, speakerphone, headset compatibility, and support for multiple lines. This manual covers safety, features, installation, configuration, operation, and troubleshooting for the model 5410.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: LCD display, programmable feature buttons, volume controls, speakerphone, headset jack, message waiting indicator.

FeatureDescription
Display2-line, 24-character backlit LCD
Programmable ButtonsUp to 10 for speed dial, line appearances, features
SpeakerphoneFull-duplex for hands-free conversation
Headset Jack2.5mm jack for headset connectivity
Volume ControlsSeparate controls for ringer, speaker, handset
Message Waiting IndicatorLED for voice messages
MuteMutes microphone during call
HoldPlaces active call on hold
TransferTransfers calls to another extension
ConferenceSets up multi-party calls

Installation

Unpack and inspect contents. Place phone on stable surface.

  1. Connect to system: Plug modular line cord into wall jack or system port.
  2. Connect handset: Attach coiled cord to handset and phone base.
  3. Connect power: Use provided AC adapter if required by system.
  4. Connect headset: Plug into 2.5mm headset jack if needed.

WARNING! Use only approved power adapter. Ensure connections are secure.

First-Time Setup

Power on phone; follow system prompts.

  1. Check for dial tone: Lift handset to confirm connection.
  2. Set display contrast: Use menu options to adjust LCD contrast.
  3. Program buttons: Assign functions (speed dial, line keys) via system programming.
  4. Set ringer volume: Use volume control to adjust ring loudness.
  5. Configure date/time: Set via system administrator if supported.

CAUTION! Do not place phone near heat sources or liquids.

Specifications

Controls and Settings

Access features via buttons and display menu.

Front Panel: Display, programmable buttons, volume controls, MUTE, HOLD, TRANSFER, CONFERENCE, SPEAKER, HEADSET.

Display Menu: Navigate with arrow keys; select with OK. Options: Contrast, button programming, ring tones, system settings.

Common Settings: Ringer volume (0-4), display contrast, button assignment (speed dial, line keys), date/time (system dependent).

Connecting Devices

Line: Modular cord to system. Headset: 2.5mm plug to jack.

  1. Turn off phone before connecting devices.
  2. Match cords to correct jacks (line, handset, headset).
  3. For headset use, press HEADSET button to activate.

Tip: Use Avaya-approved headsets for best compatibility.

Advanced Features

Supports call handling and system features.

  1. Speed Dial: Program numbers to buttons for quick dialing.
  2. Call Forwarding: Forward calls to another number via system codes.
  3. Conference Calls: Add multiple parties to a call.
  4. Call Transfer: Transfer active call to another extension.
  5. Message Waiting: LED indicates new voice messages.
  6. Do Not Disturb: Silence ringer for incoming calls.
  7. Last Number Redial: Redial last called number.

WARNING! Consult system administrator for feature codes and programming.

Accessibility Features

Volume Controls: Adjust ringer, speaker, handset volume. Ringer Tones: Select from multiple tones. Large Buttons: Easy-to-press keys. Display Backlight: Improves visibility in low light.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth; avoid liquids or abrasive cleaners.

CAUTION! Do not spray cleaners directly on phone; keep away from moisture.

Regulatory Information

FCC Part 68: Registered for connection to telephone network. Complies with applicable standards. Copyright © Avaya Inc. For support, contact system administrator or visit www.avaya.com/support.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneLine cord disconnectedCheck line cord connections; ensure phone is plugged in.
Display blankPower/system issueCheck power adapter; contact system administrator.
Buttons not workingProgramming neededProgram buttons via system; reset if required.
No ringRinger volume offAdjust ringer volume; check Do Not Disturb setting.
Poor audio qualityHandset/line issueCheck handset cord; try different line jack.

Reset: Unplug phone for 30 seconds, then reconnect.

Service: Contact system administrator or Avaya support.

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