Avaya Phone Manual 6416D+M

The Avaya 6416D+M is a digital telephone designed for use with Avaya communication systems, featuring a 16-character display, 24 programmable buttons, speakerphone, headset support, and multiple line appearances. It supports standard telephony features such as call hold, transfer, conference, and messaging. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Digital telephone set, Handset, Line cords, User documentation.

Feature	Description
Display	16-character backlit LCD for call information and prompts
Programmable Buttons	24 buttons for line appearances, speed dial, or feature access
Speakerphone	Full-duplex hands-free communication
Headset Jack	For use with compatible headsets (2.5mm or RJ9)
Message Waiting Indicator	LED for voice messages
Volume Controls	For speaker, ringer, and handset volume adjustment
Mute	Temporarily turns off microphone
Hold	Places active call on hold
Conference	Allows multi-party calls
Transfer	Transfers calls to another extension

Installation

Unpack and inspect contents. Place on stable surface near power outlet and communication system.

Connect to system: Plug line cord into telephone jack (RJ45) on wall or system module.
Connect handset: Attach coiled cord to handset and base.
Connect headset: Plug into headset jack if required.
Connect power: Use approved power adapter if required by system.

WARNING! Use only approved power sources. Ensure connections are secure to avoid damage.

First-Time Setup

Power on phone; follow system prompts.

Initialize phone: Allow system to download configuration automatically.
Set display language: Use options menu to select language (default ENGLISH).
Program buttons: Assign line appearances or speed dial numbers via system administration or phone menu.
Adjust volume: Set ringer, speaker, and handset volume to desired levels.

CAUTION! Do not disconnect during initialization. Contact system administrator for programming.

Specifications

Model: 6416D+M Digital Telephone.
Display: 16-character LCD with backlight.
Buttons: 24 programmable feature buttons.
Audio: Speakerphone, handset, headset support.
Connections: RJ45 for line, RJ9 for handset, 2.5mm headset jack.
Compatibility: Designed for Avaya communication systems (e.g., IP Office, Aura).
Power Source: System powered or external adapter as required.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access features via soft keys under display or programmable buttons.

Front Panel: Display, Soft keys, Navigation arrows, Volume controls, Mute, Speaker, Hold, Transfer, Conference.

Settings: Adjust volume for ringer, speaker, handset. Program buttons for speed dial or features via ADMIN menu. Display settings: Contrast, backlight timeout. Ring tones: Select from available patterns. System options: Set date/time format, language.

Connecting Devices

Line: RJ45 to system. Handset: RJ9. Headset: 2.5mm jack.

Turn off power to system before connecting.
Match cables to correct ports (line cord to wall jack).
Ensure headset is compatible (impedance 150-600 ohms).

Tip: Use cable management to avoid tangles and strain on connectors.

Advanced Features

Supports call handling and system features.

Speed Dial: Program numbers to buttons for quick dialing.
Call Forward: Forward calls to another extension or number.
Call Park: Park call for retrieval from another phone.
Do Not Disturb: Temporarily block incoming calls.
Message Retrieval: Access voice mail via message button.
Conference: Add up to multiple parties to a call.
Transfer: Blind or supervised transfer to another extension.
Last Number Redial: Redial last called number.

WARNING! Feature availability depends on system configuration. Consult administrator.

Accessibility Features

Volume boost for ringer and audio. Large button labels. Hearing aid compatible (HAC) handset. Visual message waiting indicator.

Care & Cleaning

Unplug from power before cleaning. Use dry, soft cloth; avoid liquids or abrasive cleaners.

CAUTION! Do not spray cleaners directly on phone. Keep away from excessive heat and moisture.

Regulatory Information

FCC Part 68: Registered for connection to telephone network. Complies with applicable standards for digital devices. Copyright © Avaya Inc. All rights reserved. For support, visit www.avaya.com/support or contact your system administrator.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display	Power/connection	Check line and power connections; ensure system is operational.
No dial tone	Line configuration	Verify line is assigned to phone; check cable connections.
Buttons not working	Programming	Re-program buttons via system administration; reset phone if needed.
Poor audio quality	Connections/environment	Check handset/headset cords; ensure no interference from electronics.
Cannot access features	System settings	Contact system administrator to verify feature enablement.

Reset: Unplug and reconnect line cord to restart phone.

Service: Contact Avaya support or authorized service provider.