Avaya Phone Manual 6416D M

The Avaya 6416D M is a digital telephone designed for use with Avaya communication systems, featuring a 16-character display, 24 programmable buttons, speakerphone, headset compatibility, and support for multiple lines. It offers standard telephony features such as call hold, transfer, conference, and speed dial, along with system-specific functions. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to System 7. Basic Call Handling 8. Advanced Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 16-character backlit display, 24 programmable feature buttons, speakerphone, headset jack, volume controls, message waiting indicator.

Feature	Description
Display	16-character LCD for call information and prompts
Programmable Buttons	24 buttons for line/feature assignment
Speakerphone	Full-duplex hands-free operation
Headset Jack	For headset connection (modular 2.5mm or 3.5mm)
Volume Controls	Separate controls for speaker, ringer, and handset
Message Waiting Indicator	LED for voicemail notification
Mute	Microphone mute during calls
Hold	Call hold with visual indication
Conference	Multi-party conference capability
Transfer	Call transfer to another extension

Installation

Unpack and inspect contents. Place on stable surface.

Connect to system: Plug modular line cord into wall jack or system port.
Connect handset: Attach coiled cord to handset and base.
Connect headset (optional): Plug into headset jack.
Connect power (if required): Use approved power adapter.

WARNING! Use only approved power sources. Ensure connections are secure.

First-Time Setup

Power on phone; follow system prompts.

Check display: Should show extension number or system greeting.
Set date/time: Configure via system administrator if required.
Program buttons: Assign lines, speed dials, or features via system programming.
Adjust volumes: Use volume controls for ringer, speaker, and handset.

CAUTION! Do not disassemble phone. Refer service to qualified personnel.

Specifications

Display: 16-character backlit LCD.
Buttons: 24 programmable feature buttons with LEDs.
Audio: Speakerphone, handset, headset support.
Connections: Modular line jack, handset jack, headset jack, power jack.
Compatibility: Avaya digital systems (e.g., Definity, Merlin, Partner).
Power: System powered or external 48V DC adapter.
Operating Temp: 32°F to 104°F (0°C to 40°C).
Dimensions: Standard desktop footprint.

Controls and Settings

Access features via button presses and display prompts.

Front Panel: Display, programmable buttons, volume controls, mute, speakerphone, hold.

Basic Operations: Lift handset or press speaker to get dial tone. Dial number. Use hold during calls. Adjust volume with up/down keys.

Button Programming: Assign via system administration or user programming (varies by system). Display Messages: Shows calling number, name, feature prompts. Ringer Settings: Select tone and volume via system options.

Connecting to System

Line: Modular jack to system. Headset: Optional for hands-free.

Ensure system is powered and operational.
Connect line cord from phone to wall/system jack.
For headset use, plug into headset jack and adjust settings.
Verify registration with system (check display).

Tip: Use only approved cables and adapters.

Basic Call Handling

Make, answer, hold, transfer, conference calls.

Make call: Lift handset or press speaker, dial number.
Answer call: Lift handset, press speaker, or press flashing line button.
Hold: Press HOLD button; press again or line button to retrieve.
Transfer: During call, press TRANSFER, dial target, announce, hang up.
Conference: During call, press CONFERENCE, dial next party, press CONFERENCE again to connect all.
Speed dial: Press programmed speed dial button.
Last number redial: Press REDIAL or specific code.

WARNING! Do not use near water or in wet conditions.

Advanced Features

Call Forwarding: Set via feature code or system programming. Do Not Disturb: Activate to silence ringer. Message Waiting: LED indicates voicemail. Ring Tone Selection: Choose via system options.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth; no liquids or abrasives.

CAUTION! Do not spray cleaners directly on phone. Avoid heat sources.

Regulatory Information

FCC Part 68: Registered for connection to telephone network. Complies with applicable standards. Copyright and trademarks owned by Avaya Inc. For support, contact system administrator or visit www.avaya.com/support.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Connection/power	Check line cord connections; ensure system is powered.
Display blank	Power/system	Verify power source; contact system administrator.
Buttons not working	Programming	Re-program buttons via system; reset if needed.
No incoming ring	Settings	Check ringer volume and Do Not Disturb setting.
Poor audio quality	Cables/interference	Check cords for damage; ensure proper connection; avoid electrical interference.

Reset: Unplug and reconnect; for system reset, contact administrator.

Service: Contact system administrator or Avaya support.