Avaya Phone Manual J159

The Avaya J159 is a feature-rich IP deskphone designed for business environments, offering high-quality audio, a color display, support for multiple lines, and integration with Avaya communication platforms. It includes features like speakerphone, headset support, programmable keys, call management functions, and network connectivity. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Color display, programmable keys, speakerphone, headset jack, Ethernet ports, handset, and navigation cluster.

Installation

Unpack and inspect contents. Place on a stable, flat surface.

1. Connect to Network: Plug an Ethernet cable from your network switch into the LAN port on the phone.
2. Connect PC (Optional): Use another Ethernet cable from the PC port to your computer.
3. Connect Handset: Attach the coiled handset cord to the handset jack.
4. Connect Power: Use the provided power adapter or ensure Power over Ethernet (PoE) is available.
5. Power on the phone: The display will light up and begin booting.

WARNING! Use only the provided or approved power adapter. Ensure cables are routed safely to avoid tripping hazards.

First-Time Setup

After powering on, the phone will attempt to connect to the network and register with the communication server.

1. Network Configuration: If using DHCP (default), the phone will obtain an IP address automatically. For static IP, configure via the phone's menu.
2. Server Registration: Enter the server address provided by your administrator. The phone will download its configuration.
3. Set Language: In the Settings menu, select your preferred language (default is ENGLISH).
4. Set Date and Time: Configure time zone and format, usually synchronized from the server.
5. Test Basic Functions: Make a test call to verify audio quality and feature operation.

CAUTION! Do not unplug the phone during the boot or registration process.

Specifications

• Display: Color graphical LCD.
• Audio: Wideband audio support for high-definition voice.
• Network: 10/100/1000 Mbps Ethernet with PoE support (IEEE 802.3af).
• Protocols: SIP, H.323 (depending on configuration).
• Programmable Keys: Multiple configurable keys for lines and features.
• Supported Features: Call forward, transfer, conference, hold, mute, headset mode.
• Power Source: 100-240V AC adapter or PoE.
• Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menus via the navigation cluster and softkeys. Front Panel: MUTE, HOLD, SPEAKER, NAVIGATION PAD, VOLUME keys.

Softkeys: Context-sensitive buttons below the display for features like Transfer, More, and Directory.

Settings Menu: Access via the "Settings" softkey or Menu button. Options include:

• Preferences: Ring tones, display contrast, screen timeout.
• Network: View IP address, configure TCP/IP settings.
• Status: View firmware version, call statistics.
• Programmable Keys: Assign functions to keys (Speed Dial, Line, BLF).

Connecting Devices

Network: LAN port for uplink, PC port for computer. Headset: 3.5mm jack on the side or back of the phone.

1. Turn off power before connecting cables if not using hot-pluggable PoE.
2. Match cables to ports (RJ45 for Ethernet, 3.5mm plug for headset).
3. For headset use, enable headset mode via the HEADSET button or phone settings.

Tip: Use a certified Avaya headset for optimal audio performance and compatibility.

Using Phone Features

Supports basic and advanced telephony features.

1. Make a Call: Lift handset or press SPEAKER, then dial number. Use on-hook dialing by dialing first.
2. Answer a Call: Lift handset, press SPEAKER, or press the flashing line key.
3. Hold: Press HOLD to place a call on hold. Press the held line key to retrieve.
4. Transfer: Press TRANSFER, dial the target number, announce the call, then press TRANSFER again to complete.
5. Conference: Press CONFERENCE during a call, dial the second party, then press CONFERENCE again to connect all.
6. Call Forward: Access via menu or feature code (e.g., *72) to forward calls to another number.
7. Voicemail: Press the voicemail key or dial the access number. Follow prompts.
8. Directory: Use the Directory softkey to access personal and corporate directories.

WARNING! Do not expose the phone to liquids. Keep food and drink away from the device.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Independent volume controls for ringer, handset, and speaker. Hearing Aid Compatible: Handset is rated for hearing aid compatibility (HAC).

Care & Cleaning

Unplug power before cleaning. Use a soft, dry cloth to wipe the display and housing. For stubborn marks, slightly dampen the cloth with water. Do not use abrasive cleaners, solvents, or sprays.

CAUTION! Never spray liquids directly onto the phone. Avoid getting moisture into openings.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business use. CE marked. This product may be covered by one or more patents. For a complete list, see www.avaya.com/patents. Copyright © Avaya Inc. For support, visit support.avaya.com or contact your system administrator.

Troubleshooting

Reset: To reset to factory defaults, press and hold # and 7 while powering on (check admin guide).

Service: Contact your system administrator or Avaya support.