Avaya Phone Manual J179

The Avaya J179 is a feature-rich IP deskphone designed for business communications, offering high-definition audio, a large color display, support for multiple lines, and integration with Avaya communication platforms. It includes advanced telephony features, programmable keys, USB connectivity, and PoE support. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Telephony Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large color display, HD voice handset, programmable line/feature keys, USB port, Ethernet ports, headset jack.

Feature	Description
Display	Large color graphical display with adjustable viewing angle
HD Voice	Wideband audio support for crystal-clear calls
Programmable Keys	Configurable line/feature keys for speed dial, call handling
USB Port	For connecting accessories like wireless adapters
Ethernet Ports	Dual 10/100/1000 Mbps ports with PoE support
Headset Jack	3.5mm jack for wired headset connectivity
Volume Controls	Dedicated buttons for handset, speaker, ringer volume
Message Waiting Indicator	LED for visual voicemail notification
MUTE	Mutes microphone during calls
POWER	Power button for on/off control

Installation

Unpack and inspect contents. Place on stable desk surface.

Connect to network: Use Ethernet cable to connect LAN port to switch/router.
Power the phone: Use PoE from switch or connect AC power adapter.
Connect handset: Plug handset cord into dedicated jack.
Optional accessories: Connect headset to 3.5mm jack; USB devices to USB port.

WARNING! Use only approved power adapters. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone may auto-detect settings via DHCP; enter static IP if required.
Server configuration: Enter communication server address as provided by administrator.
User login: Enter extension number and password when prompted.
Adjust settings: Configure time/date, language, ring tones via Options menu.

CAUTION! Handle handset cord carefully to avoid damage to connectors.

Specifications

Display: 4.3-inch color graphical display with backlight.
Audio: HD Voice (wideband), G.722 codec support.
Network: Dual 10/100/1000 Mbps Ethernet ports, 802.3af PoE.
Connectivity: USB 2.0 port, 3.5mm headset jack, handset connector.
Protocols: SIP, H.323 (depending on firmware).
Programmable Keys: Up to 24 configurable keys (model dependent).
Power Source: 802.3af PoE or 48V DC power adapter.
Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via dedicated Menu button or soft keys. Front Panel: Volume controls, MUTE, Headset, Speakerphone, Navigation cluster.

Display Soft Keys: Context-sensitive for call handling, features, directory.

Basic Settings: Time/Date, Language, Display contrast, Ring tones. Call Settings: Forwarding, Do Not Disturb, Call Waiting. Network: IP configuration, VLAN, QoS. Programmable Keys: Assign functions (speed dial, line appearance, features). Audio: Handset/speaker/ringer volume, headset gain.

Connecting Devices

Network: Ethernet cable to LAN port. Handset: Standard RJ9 connector. Headset: 3.5mm plug. USB: For wireless adapter or other accessories.

Ensure phone is powered off before connecting cables.
Match connectors correctly (Ethernet to LAN, handset to dedicated port).
Power on phone after all connections are secure.

Tip: Use Cat5e or better Ethernet cable for optimal performance.

Advanced Telephony Features

Supports call hold, transfer, conference, forwarding, park, pickup.

Make call: Lift handset or press Speakerphone; dial number.
Answer call: Lift handset, press Answer soft key, or press Speakerphone.
Hold: Press Hold button during active call.
Transfer: Press Transfer, dial target number, press Transfer again.
Conference: Press Conference, dial participant, press Conference to join.
Forwarding: Access Call Forwarding menu to set rules (always, busy, no answer).
Directory: Access corporate directory or personal speed dials.
Call Logs: View missed, received, placed calls.

WARNING! Do not expose phone to liquids; keep away from heat sources.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Independent volume controls for handset, speaker, ringer. TTY Support: Configurable for teletypewriter compatibility.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth; avoid abrasive cleaners.

CAUTION! Do not spray liquids directly on phone; keep connectors dry.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. CE marked for European compliance. Copyright © Avaya Inc. For support, visit www.avaya.com/support or contact your authorized Avaya partner.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/connection	Check PoE switch or power adapter; ensure cable is secure.
No network connectivity	Cable/DHCP	Verify Ethernet cable; check DHCP server; reboot phone.
No audio on calls	Volume/mute	Adjust volume controls; check MUTE status; verify codec settings.
Display blank	Power/backlight	Check power; adjust display brightness in settings.
Cannot register to server	Configuration/network	Verify server address/credentials; check network firewall settings.

Reset: Options > Admin Settings > Reset to factory defaults if required.

Service: Contact Avaya support or authorized service provider.