avaya phone manual model 1408d02a-003

The Avaya 1408D02A-003 is a digital deskphone designed for use with Avaya communication systems, featuring a clear display, programmable line/feature keys, speakerphone, headset support, and robust call handling capabilities. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: LCD display, programmable keys, handset, speaker, volume controls, headset jack, and line ports.

Installation

Unpack and inspect contents. Place on stable, flat surface.

1. Connect to network: Plug the phone's LINE port into the telephone system jack using the provided cable.
2. Connect handset: Attach the coiled handset cord to the HANDSET port on the phone and to the handset.
3. Connect power: Plug the AC power adapter into the phone's POWER port and into a wall outlet.
4. Connect optional headset: Plug a compatible headset into the HEADSET jack.

WARNING! Use only the provided or approved power adapter. Ensure all connections are secure.

First-Time Setup

Power on the phone; the display will initialize and show system prompts.

1. Set language: Use the menu options to select your preferred display language.
2. Program extension number: Your system administrator will assign and configure your extension.
3. Set date and time: Configure via the phone's settings menu or automatically via the system.
4. Configure ring tone and volume: Use the volume keys and settings menu to personalize.
5. Program keys: Assign line appearances, speed dial numbers, or feature keys as needed.

CAUTION! Do not place heavy objects on the phone. Keep away from direct heat sources.

Specifications

• Model: Avaya 1408D02A-003 Digital Deskphone.
• Display: 2-line, 24-character backlit LCD.
• Audio: Wideband audio support for handset, speakerphone, and headset.
• Ports: LINE (network), HANDSET, HEADSET, POWER.
• Programmable Keys: Multiple configurable keys for features and lines.
• Supported Features: Call Hold, Transfer, Conference, Call Forwarding, Do Not Disturb.
• Power Source: AC adapter (included) or Power over Ethernet (PoE) if supported by system.
• Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via the NAVIGATION keys and softkeys below the display. Front Panel: Volume keys, MUTE, HOLD, SPEAKER, and numeric keypad.

Softkeys: Context-sensitive keys for features like TRANSFER, CONFERENCE, DROP, and MORE.

Settings Menu: Navigate to adjust ring tones, display contrast, date/time, key programming, and system parameters. Audio: Adjust volume for handset, speaker, ringer, and headset independently. Features: Configure Call Forwarding, Do Not Disturb, Speed Dial, and Call Logs.

Connecting Devices

Network: LINE port to system jack. Handset: HANDSET port. Headset: HEADSET jack. Power: AC adapter or PoE.

1. Ensure phone and system are powered off before making connections.
2. Match cables to correct ports (e.g., handset cord to HANDSET port).
3. For headset use, plug in before starting a call and select HEADSET mode.

Tip: Use a surge protector for the power connection to prevent damage.

Advanced Call Features

Supports standard and advanced telephony features.

1. Make a call: Lift handset or press SPEAKER, dial number, or use speed dial.
2. Answer a call: Lift handset, press SPEAKER, or press the flashing line key.
3. Hold: Press HOLD to place a call on hold; press again or the line key to retrieve.
4. Transfer: Press TRANSFER, dial target number, announce call, press TRANSFER again to complete.
5. Conference: During a call, press CONFERENCE, dial next party, press CONFERENCE again to connect all.
6. Call Forwarding: Activate via menu or feature code to forward calls to another number.
7. Do Not Disturb: Enable via menu to silence ringer and send calls directly to voicemail.
8. Redial: Press REDIAL or the last dialed softkey to call the last number dialed.

WARNING! Do not disassemble the phone. Refer service to qualified personnel.

Accessibility Features

Adjustable ring volume and tone. Visual message waiting indicator. Large, tactile keypad. Headset compatibility for hands-free operation.

Care & Cleaning

Unplug from power before cleaning. Use a soft, dry cloth to wipe the exterior. For stubborn marks, dampen cloth slightly with water; do not use solvents.

CAUTION! Do not spray liquids directly on the phone. Avoid abrasive cleaners.

Regulatory Information

FCC Part 68: Registered for connection to the telephone network. Complies with applicable standards for digital devices. Copyright and trademarks are property of Avaya Inc. For technical support, contact your system administrator or visit support.avaya.com.

Troubleshooting

Reset: Unplug power, wait 10 seconds, and reconnect. For factory reset, consult administrator.

Service: Contact your system administrator or Avaya support.