Avaya Phone Manual Model 1608-1

The Avaya 1608-1 is a feature-rich IP deskphone designed for business communications, offering clear audio, programmable line/feature keys, support for multiple call appearances, a high-resolution display, and integration with Avaya communication platforms. Below are key sections covering safety, features, installation, configuration, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Network 7. Making and Managing Calls 8. Programmable Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: High-resolution display, programmable line/feature keys, speakerphone, headset jack, Ethernet ports, handset with noise-canceling microphone.

Feature	Description
Display	High-resolution monochrome or color LCD for call information and menus
Programmable Keys	Configurable line/feature keys for speed dial, call appearances, functions
Speakerphone	Full-duplex hands-free speaker with echo cancellation
Headset Jack	For connecting a wired headset (optional)
Ethernet Ports	Two 10/100 Mbps ports for network and PC pass-through
Handset	Noise-canceling microphone for clear audio
Volume Controls	Separate controls for handset, speaker, ringer, and headset
Message Waiting Indicator	LED for visual voicemail notification
MUTE	Mutes microphone during a call
HOLD	Places active call on hold

Installation

Unpack and inspect contents. Place on stable desk surface.

Connect to network: Use Ethernet cable from switch/router to phone's LAN port.
Connect PC (optional): Use second Ethernet cable from phone's PC port to computer.
Connect handset: Plug coiled handset cord into handset jack.
Connect power: Use provided power adapter or Power over Ethernet (PoE).
Power on: Phone will boot and attempt to register with communication server.

WARNING! Use only approved power adapter. Ensure cables are securely connected.

First-Time Setup

After powering on, follow prompts on display.

Network registration: Phone will automatically obtain IP address via DHCP.
Server configuration: Enter server address if not auto-provisioned.
Extension assignment: Administrator will assign extension number.
Set preferences: Configure language, date/time format, ring tones.
Test call: Place test call to verify audio and connection.

CAUTION! Do not unplug during boot process. Contact administrator for server details.

Specifications

Display: High-resolution LCD (monochrome or color variants).
Network: 10/100 Mbps Ethernet, Power over Ethernet (PoE) IEEE 802.3af compliant.
Audio: Wideband audio support, HD voice capable.
Protocols: SIP, H.323 (depending on configuration).
Programmable Keys: Up to 8 configurable keys (model dependent).
Power Source: 100-240V AC adapter or PoE.
Operating Temperature: 32°F to 104°F (0°C to 40°C).
Compliance: FCC Part 15, UL, CE.

Controls and Settings

Access menu via NAVIGATION button. Front buttons: MUTE, HOLD, SPEAKER, HEADSET, VOLUME.

Display Soft Keys: Context-sensitive functions appear on screen (e.g., Transfer, Conference).

Settings Menu: Language, Time/Date, Ring Tones, Display Contrast, Network Configuration. Programmable Keys: Assign speed dial numbers, call appearances, feature access (e.g., Voicemail, Forward). Audio Settings: Adjust volume for handset, speaker, ringer, headset. Admin Settings: Network parameters, server address, firmware upgrade (password protected).

Connecting to Network

Two connection methods: Direct power adapter or PoE.

PoE method: Single Ethernet cable from switch to phone's LAN port provides both data and power.
Power adapter method: Connect adapter to phone's power jack; use Ethernet for data.
PC pass-through: Connect computer to phone's PC port for network access.
Verify connection: Check for steady green LED on Ethernet port.

Tip: Use Cat5e or higher Ethernet cables for reliable performance.

Making and Managing Calls

Basic call functions:

Make call: Lift handset or press SPEAKER/HEADSET, dial number, press DIAL or wait.
Answer call: Lift handset, press SPEAKER, or press ANSWER soft key.
End call: Hang up handset or press END CALL.
Hold: Press HOLD button; resume with RESUME soft key.
Transfer: During call, press TRANSFER, dial target, press TRANSFER again.
Conference: During call, press CONFERENCE, dial second party, press CONFERENCE to join.
Redial: Press REDIAL or navigate to call log.
Voicemail: Press MESSAGE key or dial voicemail access number.

WARNING! Do not use excessive force on buttons or handset.

Programmable Features

Customize keys via phone menu or web interface.

Speed Dial: Assign frequently dialed numbers to programmable keys.
Call Appearances: Monitor multiple lines on single phone.
Feature Keys: One-touch access to Call Forward, Do Not Disturb, Voicemail.
Busy Lamp Field (BLF): Monitor status of other extensions.

Configuration: Menu > Settings > Programmable Keys. Web Interface: Access via IP address for advanced configuration.

Care & Cleaning

Unplug power before cleaning. Use slightly damp cloth for exterior; dry thoroughly.

CAUTION! Do not use abrasive cleaners or liquids. Avoid getting moisture into openings.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. Copyright © Avaya Inc. All rights reserved. For support, visit www.avaya.com/support or contact your system administrator. This product may be covered by one or more patents.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power/no display	Power source/cable	Check power adapter connection; try different outlet; verify PoE switch.
No network connection	Cable/DHCP	Check Ethernet cable; restart phone; verify DHCP server availability.
No dial tone	Registration/line	Check extension registration; contact administrator; verify line assignment.
Poor audio quality	Network/device	Check network congestion; adjust volume; test with handset and speaker.
Keys not responding	Software lock	Restart phone; check for firmware updates; reset to defaults if needed.

Reset: Menu > Settings > Reset (factory reset available with admin password).

Service: Contact system administrator or Avaya support at www.avaya.com/support.