Avaya Phone Model J159 Manual

The Avaya J159 is a feature-rich IP deskphone designed for business communications, offering high-definition audio, a color display, support for multiple lines and call appearances, programmable keys, integrated Gigabit Ethernet, Power over Ethernet (PoE), headset connectivity, and compatibility with Avaya IP Office and Aura platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Color display, navigation cluster, programmable feature keys, handset with HD audio, headset jack, Ethernet ports, and optional expansion module support.

Installation

Unpack and inspect contents. Place on stable desk surface.

1. Connect to network: Plug Ethernet cable from switch/router into LAN port on phone.
2. Connect PC (optional): Use second Ethernet port to daisy-chain a computer.
3. Connect handset: Plug coiled handset cord into handset jack.
4. Connect headset (optional): Plug into 3.5mm headset jack.
5. Apply power: Use PoE from switch or connect external power adapter.

WARNING! Use only approved power sources. Ensure cables are routed to avoid tripping hazards.

First-Time Setup

Power on phone; follow on-screen prompts and system provisioning.

1. Network boot: Phone will obtain IP address via DHCP from your IP telephony system.
2. Extension registration: Enter extension number and password if prompted, or await auto-provisioning.
3. Set preferences: Use Options menu to set language, time/date, ring tones, and display contrast.
4. Program keys: Assign frequently used features or contacts to programmable keys via admin interface.
5. Test call: Place a test call to verify audio quality and connectivity.

CAUTION! Do not unplug during firmware updates. Ensure proper ventilation around the device.

Specifications

• Model: Avaya J159 IP Deskphone.
• Display: 3.5-inch color graphical LCD with backlight.
• Audio Codecs: G.711, G.729, G.722 (HD), Opus.
• Network Interfaces: Two 10/100/1000 Mbps Ethernet ports (LAN + PC).
• Power: IEEE 802.3af PoE or 48V DC external adapter.
• Programmable Keys: Up to 24 virtual programmable keys via display.
• Protocols: SIP, H.323 (dependent on system configuration).
• Headset Compatibility: EHS (Electronic Hookswitch) support with adapter.
• Operating Temperature: 32°F to 104°F (0°C to 40°C).
• Compliance: RoHS, WEEE, FCC Part 15, CE.

Controls and Settings

Access menus via the navigation cluster and soft keys. Front Panel: Handset, display, volume buttons, mute button, headset button, speakerphone button, programmable keys.

Navigation: 4-way navigation cluster with OK button for menu selection. Soft Keys: Context-sensitive keys below display for call functions (Hold, Transfer, Conference, etc.).

Settings Menu: Options for User Preferences (ringer, display, language), Call Features (forwarding, DND), Network Configuration (view IP, DHCP), System Status (firmware, uptime). Admin Configuration: Via web interface (phone's IP address) for advanced key programming and feature mapping.

Connecting Devices

Network: Primary LAN port for uplink; secondary PC port for pass-through. Audio: Handset, headset, external speaker (if supported).

1. Turn off phone before connecting/disconnecting cables (if not using hot-plug).
2. Match cables to ports (RJ45 for Ethernet, RJ9 for handset, 3.5mm for headset).
3. For PoE, ensure switch provides adequate power budget.
4. For expansion module (J169/J179), connect via dedicated port on side.

Tip: Use quality CAT5e or higher cables for Gigabit Ethernet performance.

Advanced Call Features

Supports standard and advanced telephony features via system configuration.

1. Make call: Lift handset or press Speaker, dial number, press Dial soft key or #.
2. Answer call: Lift handset, press Speaker, or press Answer soft key.
3. Hold/Retrieve: Press Hold soft key; press flashing line key to retrieve.
4. Transfer: During call, press Transfer, dial target, press Transfer again or hang up for blind transfer.
5. Conference: During call, press Conference, dial second party, press Conference again to connect all.
6. Call Forward: Access via Features menu or dial codes (e.g., *72).
7. Do Not Disturb (DND): Enable via Features menu or dedicated key if programmed.
8. Speed Dial: Program keys for one-touch dialing to internal extensions or external numbers.
9. Call Logs: Access Missed, Received, and Placed calls list via navigation.

WARNING! Emergency calls may require direct dialing; confirm with your system administrator.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls and messages. Audio Adjustments: Independent volume control for ringer, handset, speaker, and headset. TTY Compatibility: Can be used with TTY devices when configured with system. Large Font Option: Available in display settings menu for improved readability.

Care & Cleaning

Disconnect power before cleaning. Use a soft, dry, lint-free cloth. For stubborn marks, lightly dampen cloth with water only; do not apply directly to phone.

CAUTION! Do not use abrasive cleaners, solvents, or aerosols. Avoid liquid contact with openings.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for business environments. This device may not cause harmful interference and must accept any interference received. Industry Canada ICES-003 Compliance. CE Mark indicates conformity with EU directives. Copyright © Avaya Inc. All rights reserved. For support, visit support.avaya.com or contact your authorized Avaya provider.

Troubleshooting

Reset: Options > Advanced > Reset Settings (or factory reset via physical button combination).

Service: Contact your system administrator or Avaya support. Hardware service may require return to authorized service center.