Avaya Phone System User Manual 9508

The Avaya 9508 is a digital deskphone designed for use with Avaya communication systems, featuring a large display, programmable line/feature keys, speakerphone, headset support, and integration with enterprise telephony features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Large backlit display, programmable feature keys, speakerphone, headset jack, volume controls, message waiting indicator, and navigation keys.

Installation

Unpack and inspect contents. Place on stable desk surface.

1. Connect to network: Use Ethernet cable to connect phone to network jack.
2. Connect handset: Plug handset cord into handset jack.
3. Connect power: Use provided power adapter or Power over Ethernet (PoE).
4. Connect headset: Optional headset connection via headset jack.

WARNING! Use only approved power adapter. Ensure cables are not pinched or damaged.

First-Time Setup

Power on phone; follow on-screen prompts.

1. Network registration: Phone will automatically attempt to register with system.
2. Set language: In SETTINGS menu, select preferred language.
3. Program keys: Assign functions to programmable keys via admin menu.
4. Adjust volume: Set ringer, speaker, and handset volume to desired levels.

CAUTION! Do not place phone in direct sunlight or near heat sources.

Specifications

• Phone Type: Digital deskphone.
• Display: Backlit graphical LCD.
• Audio: Wideband audio support.
• Connections: Ethernet, handset, headset, power.
• Programmable Keys: Multiple configurable keys.
• Supported Features: Call hold, transfer, conference, forward.
• Power Source: 48V DC via PoE or external power adapter.
• Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Access menu via NAVIGATION keys. Front Panel: Volume controls, MUTE, HOLD, SPEAKER, NAVIGATION keys.

Programmable Keys: Can be set for line appearances, speed dial, call park, or feature access.

Settings: Language, time/date, ring tones, display contrast, key click sounds. Features: Call forward, do not disturb, call waiting, conference, transfer.

Connecting Devices

Network: Ethernet cable to switch. Handset: Standard RJ9 connector. Headset: 2.5mm or USB depending on model.

1. Turn off phone before connecting devices.
2. Match cables to correct ports.
3. Power on phone after connections are secure.

Tip: Use Cat5e or better Ethernet cable for reliable connection.

Using Phone Features

Supports basic and advanced telephony features.

1. Make call: Lift handset or press SPEAKER, dial number.
2. Answer call: Lift handset, press SPEAKER, or press flashing line key.
3. Hold: Press HOLD button to place call on hold.
4. Transfer: Press TRANSFER, dial target number, announce, complete transfer.
5. Conference: Press CONFERENCE, dial first party, press CONFERENCE again, dial second party.
6. Forward calls: Access call forward menu to activate/deactivate.
7. Voicemail: Press MESSAGE key or dial voicemail access number.
8. Speed dial: Program keys for one-touch dialing.

WARNING! Do not use phone during electrical storms for safety.

Accessibility Features

Visual alerts: Flashing LED for incoming calls. Audio adjustments: Volume controls for ringer, speaker, handset. TTY compatible: When used with compatible TTY device.

Care & Cleaning

Unplug before cleaning. Use slightly damp cloth; do not use liquids or aerosols directly on phone.

CAUTION! Do not spray cleaning fluids directly on phone; keep away from moisture.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Avaya Inc. All rights reserved. For support, visit www.avaya.com/support or contact your system administrator.

Troubleshooting

Reset: Menu > Settings > Reset to default if available (may require admin password).

Service: Contact system administrator or Avaya support.